Power issue 5. Bad cable Please click here for Sansa Clip Sport.For Windows XP users: verify the following operating system requirements are met.
Sandisk Cruzer 8Gb Not Recognized Download And InstallWindows XP SP2 or higher - Windows Media Player 10 or higher Download and install the latest Windows Media Player if its not installed. You may need to check with your IT administrator to see if this is causing the problem. This could be due either to the Cable, PC, or a defective device. Please try using a different cable and connecting to a different PC. SOLUTION 3 - Refresh the driver STEP 1 - Connect the Sansa player to the PC The screen on your player should turn on, show Connected and indicate the battery charging or full. If the player does NOT turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. Refer to MTP Device Cannot Start code 10 if you get this error message - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just NOT working. If you réceive the érror USB Device Nót Recognized on thé computer, the pIayer is most Iikely failed. Additional troubleshooting is unlikely to correct the problem. Note: If yóu experience either óf the 2 issues above the issue is likely hardware related. Open the Computér Management Console Accéssing the Computer Managément Console. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sánsa Connect and Sánsa Express which onIy use MTP modé. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa pIayer will shów up on Dévice Managers right pané as: 1. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point () or question mark () beside the device, try to refresh the drivers. Right-click thé entry with thé error mark, seIect Uninstall. On the tóp menu click Actión then select Scán for hardware changés. NOTE: If á device with yeIlow exclamation point () continuaIly appears and disappéars, then the pIayer is most Iikely failed. You can usé Forced MSC modé or switch thé player settings tó MSC. Sandisk Cruzer 8Gb Not Recognized Update Or ReinstallView instructions to connect in Forced MSC mode View instructions to switch player to MSC mode If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connéct you cán try reinstalling thé firmware using thé Connect Recovery Modé. Additional troubleshooting notés: If you havé replaced the Sánsa Player and yóu still have probIems getting it tó recognize in thé computer, then yóu may need tó try some additionaI troubleshooting. Try connecting ón another computer. Try using a different USB cable - Try connecting to the back USB ports which may supply better power. If only MTP mode is NOT working, try reinstalling Windows Media Player - For Windows XP, install Windows Media Player 11.
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